believe me - Outlook will not let me, no matter how hard I try. I've read many guides online that say you can delete the existing account and add a new one, but Unbelievable! All I want to do is reset Outlook and start over from scratch and create a brand new user profile, but there is I've tried deleting the data file associated with my email address but it I've also tried adding a new account using the same emailĪddress, but Outlook says that this is a duplicate account and I can't continue What's worse is that Outlook won't let me delete the Microsoft Exchange account because it says I need to have another account as the default account and I don't have any other email addresses to use! Furthermore, I can't specify IMAP on the existing account because there is Here's what's happening: when I try to launch Outlook, it keeps asking for my login credentials repeatedly and I simply cannot get passed it. I'm now at the part where I want to set up my email account with Outlook, but I've made a huge mistake during the setup: I told Outlook that my email address is associated with a Microsoft Exchange server instead of IMAP. I recently had to format my machine and reinstall Windows 10, then reinstall Office 365. Thanks for your article on ' cannot start outlook, cannot open window'.
